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If you want to kill a werewolf, you use a silver bullet. If you want to stop productivity, there are silver bullets that will do that too. To avoid being stopped, know your silver bullets – and make friends with them. Folklore has it that if you want to kill a werewolf, you do it Continue reading Know Your Silver Bullets  One of the questions I frequently get from MBA students is “How do you hold someone accountable when you don’t have any authority over them?” One way is to use visual controls. Visual controls are a public display of the performance data for an individual, group, or system. The scoreboards you see at sporting events, such Continue reading Visual Controls Help Build Accountability Laurie and I recently wrote a piece on “good promises” for Net Speed Fast Tracks. They provide training resources for organizations and have many great people, like Margaret Wheatley, provide material for them and their clients. The article was based on one of our newsletter articles in which we talk about what it takes to Continue reading Good Promises – Read and Hear People have an average of 11 minutes in which to do something before they are interrupted. If you would like fewer interruptions, you might try using this tip. A few months ago, I had the pleasure of training the managers of COSI here in Columbus. They, like most people, were having problems getting all their work Continue reading A Tip for Controlling Interruptions |
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