Listen for and Speak Accomplishment

Accomplishment is created in our speaking and listening independent of whether someone succeeds or fails.  Unfortunately, accomplishment is frequently equated with the achievement of an intended result, goal, or outcome as if that is all that counts.  Indeed, achievement is one of the dictionary definitions of accomplishment.

The difficulty with this equation is that we can

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Get Better Results from Other People

One of the persistent questions I get from people in my classes and training sessions is “What can I do to motivate people to give me work that is complete, accurate, and on time? I am tired of the excuses.”  Fair question, though I think it is misdirected.  It attributes the problem to their motivation

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Being Personally Accountability Goes beyond “Owning Up”

Being personally accountable goes beyond acknowledging you did or didn’t do something. It also requires owning the outcome (good or bad), doing a realistic examination of how you contributed to it, and coming up with new actions to take and then taking them.

I recently had a student tell me he was being personally accountable

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