What Name Tag Will He Wear

By Jeffrey Ford, on April 21st, 2010

How do you synchronize work when you can’t talk to each other?  What allows people to know who you are and what you are accountable for if you can’t tell them?  One way is through the use of “signage” which refers to the use of any kind of visual graphic created to display information to

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April 21st, 2010 | Tags: , , , , | Category: Accountability, Communication, Effectiveness, In-between | Leave a comment | http://professorford.com/2010/04/21/what-name-tag-will-he-wear/trackback/

The Fundamental Error in Managing Others

By Jeffrey, on October 22nd, 2009

While flying home from a weekend visit with my son in Houston, Texas, I got a flash of insight into why it is so difficult to train managers to be more effective.  I was reading “The Psychology of Judgment and Decision Making” when I realized managers make a fundamental error in their understanding of what

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October 22nd, 2009 | Tags: , , , , | Category: Accountability, Closure Conversations, Communication, Effectiveness, In-between, Leadership, Management, Performance, Performance Conversations, Responsibility | Leave a comment | http://professorford.com/2009/10/22/the-fundamental-error-in-managing-others/trackback/