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Many managers focus on managing people as their leverage for getting things done. Since it is people who will perform the tasks and lead the projects, this focus seems appropriate. However, there is another way to get things done that is more direct, and appears to be more effective: manage agreements, not the people. Here Continue reading Manage Agreements, Not People  How do you synchronize work when you can’t talk to each other? What allows people to know who you are and what you are accountable for if you can’t tell them? One way is through the use of “signage” which refers to the use of any kind of visual graphic created to display information to Continue reading What Name Tag Will He Wear? While flying home from a weekend visit with my son in Houston, Texas, I got a flash of insight into why it is so difficult to train managers to be more effective. I was reading “The Psychology of Judgment and Decision Making” when I realized managers make a fundamental error in their understanding of what Continue reading The Fundamental Error in Managing Others |
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