|
|
|||
|
I recently played golf with someone I didn’t know prior to our playing together. As we walked down the first fairway, he asked, “What do you do?” Asking people what they do is a polite and socially acceptable way of getting to know them. It’s completely normal and completely appropriate. But in the workplace, what Continue reading It’s What You Deliver That Matters  I believe a cornerstone of personal leadership effectiveness is operating with integrity. Michael Jensen, the Jesse Isidor Straus Professor of Business Administration, Emeritus, at Harvard Business School contends that without integrity, nothing works. Jensen defines integrity as honoring your word, which means that (1) you keep your word, and (2) just as soon as you Continue reading Where Do You Keep Your Word after You Give It? MBA students frequently tell me they would be far more effective if only they had authority over certain people. Unfortunately, years of research, such as a forthcoming study in Organization Science, indicates that having authority may actually reduce a manager’s effectiveness, not improve it. When managers have authority over resources important to subordinates (e.g., hiring and Continue reading Does Authority Reduce Leader Effectiveness? During a recent meeting with a group of managers from COSI in Columbus, OH, one of them asked about the role of inspired understanding in getting people to do things. She was proposing that the primary difference between effective managers and less effective leaders was that effective leaders presented their ideas in a more compelling Continue reading Inspiration Is Not Enough Credibility is essential to being an effective leader. One of the most powerful ways to build credibility is to own up to something that didn’t work and apologize for it. When Ed Koch was mayor of New York, he was concerned about the number of accidents resulting from bikers darting in and out of traffic. Determined Continue reading Want More Credibility? Own Up and Apologize |
|||
|
Copyright © 2012 Professor Ford.com - All Rights Reserved |
|||