Get Better Results from Other People

One of the persistent questions I get from people in my classes and training sessions is “What can I do to motivate people to give me work that is complete, accurate, and on time? I am tired of the excuses.”  Fair question, though I think it is misdirected.  It attributes the problem to their motivation

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How Do I Get My Boss to Change?

I am occasionally asked by the managers in my classes, “How do I get my boss to do this stuff?”  My answer is often the same, “Get interested in what they are interested in.  Find out what they have their attention on, what they are concerned for, and what they are accountable for and then

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Inspiration Is Not Enough

During a recent meeting with a group of managers from COSI in Columbus, OH, one of them asked about the role of inspired understanding in getting people to do things.  She was proposing that the primary difference between effective managers and less effective leaders was that effective leaders presented their ideas in a more compelling

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