Manage Agreements Not People

Many managers focus on managing people as their leverage for getting things done.  Since it is people who will perform the tasks and lead the projects, this focus seems appropriate.  However, there is another way to get things done that is more direct, and appears to be more effective: manage agreements, not the people.  Here

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The Two Sides to Getting “More Accountability”

Have you ever heard someone say, “What we need around here is more accountability”?  If so, you are in good company because accountability, how to get it, and why people don’t have more of it is a popular topic in today’s workplace.

I encounter this complaint from the managers in my MBA classes as well as

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Incentives Don’t Work? Part II

If you read my earlier post on Incentives Don’t Work, then you know that Dan Pink’s TED video raises some interesting questions about incentives.  In particular, he raises questions about the role of external incentives and their impact on non-routine, creative, or innovative work performance.  His point is well made.  Research has long known that

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Incentives Don't Work? - Check out this video

One of the frequent excuses I get from managers in my MBA classes for why things don’t get done or don’t work the way they should work is “because there are no incentives”.  Why is work late?  Because, I am told, there are no incentives for doing it on time.  Why are projects late, overbudget,

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A New Era for Managers - Are You Ready?

We are in the network era.   Whether it is in the internet, globalization, or even terrorism, we confront the growth and influence of networks.  This growth provides managers with an extraordinary opportunity to gain a competitive edge if they are willing to recognize that managing effectively in networks requires a shift in focus from traditional

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