Forgetting is the Norm – So Remind Them

We often get upset with ourselves when we forget something.  We also get upset with others when they forget.  It seems we think that people are suppose to remember and that forgetting is somehow a mistake – particularly if it something important to us.  No doubt forgetting causes problems, particularly when other people depend on

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Top Management Challenges: Are We Being Victims?

Many of us confront challenges at work. Some of these are easily resolved.  Others are more persistent.  One reason challenges persist is because we don’t accept any responsibility for them.

I recently gave an assignment to the managers in my MBA class on management in which they were to identify their top three persistent challenges.  In

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