“High Priority” Isn’t A Deadline

By Jeffrey Ford, on November 6th, 2009

Laurie and I recently conducted a training program on The Four Conversations for a group of project managers.  Since most of the managers were from the same organization, they all encountered the same problem when given an assignment.  Rather than being told a due date or deadline by when the assignment was to be completed,

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November 6th, 2009 | Tags: , , , | Category: Management, Performance, Performance Conversations, Responsibility, using-the-four-conversations | Leave a comment | http://professorford.com/2009/11/06/high-priority-isnt-a-deadline/trackback/

Listening to the “Other” Side

By Jeffrey Ford, on November 3rd, 2009

I recently read The Things People Say, a column by staff writer Elizabeth Kolbert for The New Yorker in which she reviews Cass R. Sunstein’s book “On Rumors: How Falsehoods Spread, Why We Believe Them, What Can Be Done.” In the article, Kolbert talks about how, and why, in the face of the quadrillions of

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November 3rd, 2009 | Tags: | Category: Communication, Conversation, Effectiveness, Responsibility | Leave a comment | http://professorford.com/2009/11/03/listening-to-the-other-side/trackback/