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Is it possible to build accountability even when you don’t have authority? The case of Myles Brand, president of the NCAA suggests the answer is yes. Myles Brand, who died September 16, 2009, was the former president of Indiana University and Oregon University. Brand left the presidency of Oregon to become president of the NCAA, a Continue reading Building Accountability without Authority Do you ever have trouble getting people to give you what you want when you want it? Do you find yourself explaining things over and over to people with the expectation that if they really understood what you wanted and why, they would give it to you? It could be that you are using the Continue reading Stop Explaining and Start Asking If you want to kill a werewolf, you use a silver bullet. If you want to stop productivity, there are silver bullets that will do that too. To avoid being stopped, know your silver bullets – and make friends with them. Folklore has it that if you want to kill a werewolf, you do it Continue reading Know Your Silver Bullets One of the questions I frequently get from MBA students is “How do you hold someone accountable when you don’t have any authority over them?” One way is to use visual controls. Visual controls are a public display of the performance data for an individual, group, or system. The scoreboards you see at sporting events, such Continue reading Visual Controls Help Build Accountability No one likes to fail. Fail is a four letter work. Failing makes us look bad, and most of us will do alsmost anything to avoid looking bad. Yet, without failure, we would probably enjoy few successes. No one is a stranger to failure. We failed repeatedly before we learned how to sit, stand, walk, or Continue reading Failure is Important for Success – If You Use It One of the most frequent complaints I hear from managers has to do with accountability: “No one is accountable for that”, “Things would work a whole lot better if people were accountable”, “We need more accountability around here.” I agree, accountability is missing and most organizations could definitely use more of it. Unfortunately, managers are Continue reading We Are Looking in the Wrong Place for Accountability |
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