Laurie and I recently wrote a piece on “good promises” for Net Speed Fast Tracks. They provide training resources for organizations and have many great people, like Margaret Wheatley, provide material for them and their clients. The article was based on one of our newsletter articles in which we talk about what it takes to get good promises from people – promises you have some confidence they will actually keep. What was particularly different is that I recorded two short audio pieces that deal with typical problems around making requests and getting promises. You can read the article and listen to the audio clips here (the audio is at the bottom of the page and requires flash player to hear).
