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Many of us confront challenges at work. Some of these are easily resolved. Others are more persistent. One reason challenges persist is because we don’t accept any responsibility for them. I recently gave an assignment to the managers in my MBA class on management in which they were to identify their top three persistent challenges. In Continue reading Top Management Challenges: Are We Being Victims?  When changes fail, resistance frequently gets the blame. Rather than blame resistance, however, managers could learn to use it to make changes more successful. Most organization changes fail to deliver their intended results. When asked why, managers and executives overwhelming blame resistance for the failures. In one study, 62% of the managers asked replied that resistance Continue reading Stop Blaming Resistance and Start Using It Management is considered a profession. One characteristic of a profession is that it certifies when its members have attained a particular level of proficiency. So why don’t we certify managers? Yesterday I met Marcia Reynolds, a former president of the International Coach Federation (ICF). She was telling me that one of the concerns executives have in Continue reading We Should Certify Managers Next week I start teaching my MBA class on management. In preparation, I have been reading some new books, such as Animal Spirits and Nudge. What I have read has raised some interesting questions about how to get what students learn in the class to translate into their jobs. In short, how Continue reading Making In-Class Management Education “Ready-to-Hand” We have a new dean at the Fisher College of Business. She is Christine Poon, former Vice Chairman for Johnson & Johnson. She began on April 1st and she is a game changer. Why? Because she is showing regard and respect for others. I have had the opportunity to work for six different Deans at three Continue reading A Game Changer – Showing Regard and Respect for Others People have an average of 11 minutes in which to do something before they are interrupted. If you would like fewer interruptions, you might try using this tip. A few months ago, I had the pleasure of training the managers of COSI here in Columbus. They, like most people, were having problems getting all their work Continue reading A Tip for Controlling Interruptions |
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